Privacy Policy for ACEENGINEERING (hereinafter referred to as the "Company") is established and disclosed to protect the personal information of data subjects in accordance with Article 30 of the Personal Information Protection Act and to promptly and smoothly handle related complaints. The following is the translation of the privacy policy:
- Article 1 (Purpose of Personal Information Processing)
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The Company processes personal information for the following purposes. The processed personal information will not be used for any other purposes than the following, and if the purpose of use is changed, separate consent will be obtained in accordance with Article 18 of the Personal Information Protection Act.
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1. Providing answers and managing inquiries from customers on the website
- Article 2 (Processing and Retention Period of Personal Information)
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1. The Company processes and retains personal information within the period specified by law or within the period of consent obtained from the data subject at the time of collection.
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2. The processing and retention periods are as follows:
- Within 3 year from the date of customer inquiry on the website
- Article 3 (Provision of Personal Information to Third Parties)
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The Company uses personal information within the previously notified scope and neither uses the information beyond the agreed-upon scope without the prior consent of the data subject nor, in general, discloses personal information to external parties. However, exceptions apply in the following circumstances:
- In cases where the data subject has previously provided his/her consent
- In cases where it is necessary to comply with the provisions of the laws and regulations, or in cases where a demand is made by a law enforcement agency in accordance with the procedures and methods prescribed by the laws and regulations for the purpose of investigation.
- Article 4 (Outsourcing of Personal Information Processing)
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In general, we do not outsource the processing of personal information without the user's consent. Nevertheless, to ensure efficient and enhanced customer service, the Company may outsource the processing of personal information to other companies but strictly within a limited scope. If we are to enter into an outsourcing agreement, in accordance with the relevant laws and regulations, we will notify the data subjects of the subcontractor, details of the outsourced tasks, duration of the outsourcing agreement, details of the outsourcing agreement (stipulation of compliance with personal information protection laws and regulations, prohibition of third-party provision of personal information, and assignment of related responsibilities), and matters concerning the safe management of personal information through announcements and our privacy policy and, where necessary, obtain prior consent.
- Article 5 (Rights and Obligations of Data Subjects and Methods of Exercise)
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1. Data subjects may exercise the following personal information protection rights with respect to the Company at any time:
- Request for access to personal information
- Request for correction in case of errors
- Request for deletion
- Request for suspension of processing
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2. The exercise of rights under paragraph 1 may be made to the Company in writing, by telephone, or by email, and the Company will take necessary measures to respond promptly.
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3. If a data subject requests correction or deletion of personal information due to errors, the Company will not use or provide the personal information until the correction or deletion is completed.
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4. The rights under paragraph 1 may be exercised through a legal representative or an authorized agent of the data subject. In this case, the data subject must submit a power of attorney according to the format specified in Annex 11 of the Enforcement Rules of the Personal Information Protection Act.
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5. The data subject must not infringe upon the personal information and privacy of oneself or others in violation of the Personal Information Protection Act and other relevant laws and regulations.
- Article 6 (Personal Information Items Processed by the Company) The Company processes the following personal information items:
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1. Providing answers and managing inquiries from customers on the website
- Required items: Name, contact information (phone number, email address)
- Optional items: company name
Collection of newsletter subscription information on the website
- Required information: Name, company name, and email address
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2. The following personal information items may be automatically generated and collected during the process of using internet services:
- IP address, cookies, MAC address, service usage records, visit records, records of improper use, etc.
- Article 7 (Destruction of Personal Information)
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1. The Company promptly destroys personal information when it becomes unnecessary due to the expiration of the retention period or the achievement of the processing purpose.
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2. The procedures and methods of personal information destruction are as follows:
- Destruction methods: Physical copies of personal information are disposed of through shredding or incineration. Personal information stored in electronic formats is deleted using methods that render the data irrecoverable.
- Article 8 (Security Measures for Personal Information Protection)
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The Company takes the following measures to secure the safety of personal information:
- 1. Administrative measures: Establishment and implementation of internal management plans, regular employee education, etc.
- 2. Technical measures: Access control to personal information processing systems, etc.
- Article 9 (Installation, Operation, and Rejection of Automatic Collection Devices for Personal Information)
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1. The Company uses 'cookies' to store and retrieve usage information in order to provide individualized customized services to users.
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2. Cookies are small pieces of information sent by the server (http) operating the website to the user's computer browser and may be stored on the hard disk of the user's PC computer.
- Purpose of using cookies: Cookies are used to track and provide optimized information to users regarding their visits and usage patterns on various services and websites they have visited.
- Installation, operation, and rejection of cookies: Users can refuse to save cookies by setting options in the Tools > Internet Options > Privacy menu of their web browser.
- However, if cookies are rejected, it may cause difficulties in using customized services.
- Article 10 (Personal Information Protection Officer and Manager)
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① The Company designates and operates a personal information protection officer to be responsible for overall management of personal information processing and to handle complaints and remedy related to personal information processing. The following is the contact information of the personal information protection officer and manager:
▶ Personal Information Protection Officer
- Name: 000
- Position: 0000
- Contact: 000-000-000
- E-mail: 000@000.000
▶ Personal Information Protection Manager
- Name: 000
- Position: 0000
- Contact: 000-000-000
- E-mail: 000@000.000
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② Data subjects can contact the personal information protection officer and the department in charge for any inquiries, complaints, or remedies regarding personal information protection related to the Company's services (or business). The Company will respond and handle the inquiries promptly
- Article 11 (Methods of Remedies for Infringement of Rights and Interests)
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Data subjects can contact the following organizations for remedies, consultations, etc. regarding personal information infringements:
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1. Personal Information Infringement Report Center (operated by the Korea Internet & Security Agency)
- Jurisdiction : Personal information infringement reports and requests for consultation
- Website: privacy.kisa.or.kr
- Phone: 118 (without area code)
- Address: 3rd Floor, 301-2 Bitgaram-dong, Naju-si, Jeollanam-do, Republic of Korea, Postal Code: 58324
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2. Personal Information Dispute Mediation Committee
- Jurisdiction: Application for personal information dispute mediation, group dispute resolution (civil resolution)
- Website: www.kopico.go.kr
- Phone: 1833 - 6972 (without area code)
- Address: 4th Floor, Government Seoul Building, 209 Sejong-daero, Jongno-gu, Seoul, Republic of Korea, Postal Code: 03171
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3. Cyber Crime Investigation Unit, Supreme Prosecutors' Office: +82-2-3480-3573 (www.spo.go.kr)
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4. Cyber Safety Bureau, National Police Agency: 182(Korea) (http://cyberbureau.police.go.kr)
- Article 12 (Changes to the Privacy Policy)
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① This privacy policy is effective from Jannuary 1, 2024